FAQS
Frequently Asked Questions
Are your products made to order?
Yes! Every Fabs & Feline item is made especially for you after your order is placed. This allows us to offer unique designs while reducing unnecessary waste.
How long will it take to receive my order?
Most orders are produced within 2–5 business days before shipping.
Once your order ships, delivery time depends on the shipping method selected during checkout. Your estimated delivery time is:
Production time + Carrier transit time
You'll receive a tracking number by email as soon as your order ships.
Where do you ship?
At this time, Fabs & Feline ships within the United States.
Shipping options and costs are displayed during checkout.
How do I choose the right size?
Each apparel product includes a size guide to help you select the best fit.
Because our products are made to order, we cannot accept exchanges for ordering the wrong size, so we recommend reviewing the size chart carefully before placing your order.
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order.
Because orders often enter production quickly, we cannot guarantee that changes or cancellations can be made once production has begun.
Do you accept returns or exchanges?
Since every item is made to order, we do not accept returns or exchanges for:
- Ordering the wrong size
- Changing your mind
- Choosing the wrong color or product
Please review product details carefully before completing your purchase.
What if my item arrives damaged, defective, or incorrect?
We want you to love your order.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos of the item
If your claim is approved, we'll arrange a replacement or refund at no additional cost.
Will my order arrive in more than one package?
Possibly.
Some products are fulfilled at different facilities or require different packaging, so items from the same order may arrive separately.
If this happens, you'll receive tracking information for each shipment.
How can I contact Fabs & Feline?
We're always happy to help!
Email: support@fabsandfeline.com
Please include your order number whenever possible so we can assist you more quickly.